Managed IT

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From Chaos to Control

Streamline your business with our Managed IT Services, delivering all-inclusive device management, user support, cybersecurity, and network monitoring. Our per-user plans cover primary devices (desktops, laptops) and basic network connectivity, ensuring seamless performance. Choose from four tiers—Basic, Standard, Premium, or Enterprise—tailored to your needs, from business-hours support to 24/7 on-site assistance. Each tier offers robust cybersecurity, including firewall, antivirus, and intrusion detection, alongside proactive network optimization and scalable device management. Enhance any plan with our VIP Add-on for priority concierge-level support, featuring rapid response times (as low as 30 minutes) and bespoke IT solutions.

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    Assessment

    SKU: CM-ASSESS 

    Description: A comprehensive IT evaluation required for subscription-based services. Includes network analysis, security audit, hardware/software inventory, systems health check, risk identification, and a tailored strategy report with a one-hour consultation. 

  • Basic Plan

    SKU: CM-IT-BASIC 

    Description: Elevate your business with our Basic IT Support Plan. Enjoy reliable Monday to Friday, 8 AM - 5PM support with 4 hour standard and 1 hour critical response times. Includes cybersecurity (firewall, antivirus,email security), 24/7 network monitoring, basic device management, and quarterly compliance reports. Accesscomprehensive support via phone, email, and ticketing portal with a 24-48 hour resolution SLA. Ideal forbusinesses seeking robust, affordable IT solutions.

  • Standard Plan

    SKU: CM-IT-STANDARD 

    Description: Upgrade to our Standard IT Support Plan for robust coverage Monday to Friday, 8 AM - 8 PM, including weekends. Benefit from 2-hour standard and 1-hour critical response times, proactive issue resolution, and performance tuning. Includes advanced cybersecurity (firewall, antivirus, intrusion detection, email security), 24/7 network monitoring with bandwidth optimization, comprehensive device management, monthly compliance reports, and quarterly IT strategy meetings. Access support via phone, email, and ticketing portal with a 12-24 hour resolution SLA. Perfect for businesses needing enhanced IT reliability and strategic support.

  • Premium Plan

    SKU: CM-IT-PREMIUM  

    Description: Experience top-tier IT support with our Premium Plan, offering 24/7 coverage for seamless assistance. Get 1-hour standard and immediate critical response times, proactive system tuning, and an annual IT audit. Includes advanced cybersecurity (firewall, endpoint protection, intrusion detection, email security), 24/7 network monitoring with bandwidth optimization and uptime assurance, comprehensive device and server management, and detailed monthly compliance reports. Access support via phone, email, and ticketing portal with a 6-12 hour resolution SLA. Ideal for businesses demanding round-the-clock, cutting-edge IT solutions.

  • Enterprise Plan

    SKU: CM-IT-ENTERPRISE 

    Description: Unlock unparalleled IT support with our Enterprise Plan, featuring 24/7 tailored on-site and remote assistance with custom response times. Enjoy dedicated project management, strategic IT planning, and advanced cybersecurity (custom solutions, endpoint protection, intrusion detection, email security). Benefit from 24/7 advanced network monitoring, bandwidth optimization, uptime assurance, and scalable device management for desktops, laptops, servers, and IP-addressable equipment. Receive custom executive reports and a tailored SLA for response and resolution. Contact us for a custom quote to elevate your business with strategic, enterprise-grade IT solutions.

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    VIP (Add-On)

    SKU: CM-IT-VIP 

    Description: Elevate your IT experience with our VIP Add-on, enhancing any Managed IT tier with concierge-level services. Enjoy priority IT support with immediate access via phone, email, and ticketing portal, plus a personal IT concierge per user. Benefit from exclusive consultations with top IT strategists, bespoke training to boost efficiency, and custom reports aligned with user KPIs. Optional smart home integration enhances lifestyle and business efficiency. Features a 30-minute or less response SLA, with priority handling aligned with your base tier’s resolution times. Contact us for a custom quote to unlock premium, tailored IT support. 

Get Started

Contact us today to kick off your Managed IT journey. Let’s make your tech unstoppable, together.